Help Center

FAQ

Pick-Up & Return

Pick up - Remember your confirmation code

Airport pickup

PREPP café - Our homebase

Returning the Device

When can I contact Handy WiFi staff directly?

I'm Arriving Very Early - When Can I Pick Up the Device?

Prices & Perks

What are some of the highlights of renting a Handy Wifi router?

When can I contact Handy WiFi staff directly?

About the router

Charging the 4G router

4G Router Password

I have used more data than provided by the package I selected

Maintaining power

Getting the best signal

If something does not work

General information and manual

Damage to the equipment

Battery life

When can I contact Handy WiFi staff directly?

Plug Adapter